Messaging
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Frequently asked questions
Why shouldn't I just give out my email or phone number to communicate?
Security! When navigating Riipen you will be meeting new individuals and communicating with them regularly. For security purposes we never recommend sharing your personal contact information and always keeping all communication within the Riipen platform which is designed to be as secure as possible. You'll never have to share personal information and Riipen staff can always support you should any complications arise.
I already have my favourite communication tools, why use Riipen?
Riipen messaging integrates with your e-mail inbox and with all of your favorite meeting tools, meaning that you can continue to use your preferred communication methods without skipping a beat. Reply to new Riipen messages in your e-mail inbox and your response will be sent securely with Riipen without the recipient seeing your email. Integrate your Riipen account with your favorite video conferencing app for easy and secure meeting booking all again without sharing any personal contact information.
How do I prevent other users from over messaging me?
Riipen limits messaging to contextual needs right out of the gate. You'll only receive messages when they are about an activity you are involved in such as a match request. Learners will never be able to direct message you outside the context of a team completing a one of your projects.
